Alex

Major Prebagaran – A trainer who changes lives

Malaysia has many excellent trainers, but one who truly changes lives is a rare breed. Major Dr. Prebagaran Jayaraman (R) is one of them. Over the past week, I had the opportunity to take part in a training programme Dr Praba conducted Honestly, I wasn’t expecting to be blown away. When you get to my age, you sometimes feel like you’ve seen it all. Then came along Dr Praba. 15 minutes in, his sharing gave me goosebumps. Five days later, I found myself compiling “50 Pearls of Wisdom” by Dr Praba. What struck me most is that he doesn’t teach from theory alone. His life experience reads like several books rolled into one. As military, he has literally put his life on the line for his country. As a leader, he has faced public setbacks and rebuilt himself with resilience. As a family man, he speaks about his wife – whom he has co-written a book with – and his children with deep affection and respect. And as a trainer? I think I speak for my whole group when I say these five days transformed how we think about learning, leadership and even ourselves. Out of respect for Dr Praba’s course content, I won’t share everything. I will highlight a few things that particularly resonated with me: ✅ Be ethical. Respect the source of ideas and give credit where it is due. ✅ Don’t judge others. Everyone has their own strengths and abilities. ✅ Stay humble. No matter how much you know, there is always more to learn. Dr Praba, it has been a privilege learning from you. I have no doubt you will continue to impact many lives in the years ahead. May God bless you. Thanks a million to Yee Zer Ng and Sean Lee, Chew for creating this wonderful learning opportunity for all of us.

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Small local brands vs big international players

How can small local brands compete against big international players? I recently bought a gas stovetop at Ban Hin Bee Sdn Bhd, an otai Penang electrical goods store that’s been around since 1961. After my transaction was completed, the store manager said, “Ms Wong, after this I will invite you to be our VIP member.” I stared at her in surprise. Wow, VIP? The item I bought wasn’t even that expensive. Before I could press her for benefits a VIP member was entitled to, the manager gave me another piece of good news. Apparently for every purchase above RM600, I qualified for a lucky draw. My prize was a RM20 Touch ’n Go top-up. Not bad! Just when I thought the surprises were over… “Ms Wong, let’s take a photo together,” she invited. “Why?” I asked, suspicious. “For our social media pages,” she explained. I hesitated. Until she threw in this persuasive line: “Ms Wong, you are a pretty lady, will sure look nice. Come lah.” How to say no? After we reached home, I’d forgotten all about the incident until a WhatsApp from an unknown number popped up that evening: “Thank you so much for your recent purchase with us! We truly appreciate your support and trust in our products. I hope everything went smoothly during delivery and that you’re satisfied with your new appliances. If there’s anything at all that we can assist you with, please don’t hesitate to reach out.” Attached was a scanned copy of my invoice and a photo with the dynamic sales manager Shirnee. Colour me impressed! This is how an otai brand can win leverage against big international players with their shiny showrooms, bottomless marketing budgets, and strategic mall locations. Personalisation and digitization. Ban Hin Bee used tech (WhatsApp) to stay connected, and paired it with human warmth (direct message, personal touch). I couldn’t help comparing this with a recent experience at an international retailer in a mall. The salespeople huddled among themselves, I had to flag for attention, and once I paid, I felt like another faceless entry in their sales ledger. By contrast, Shirnee attended to me seconds after I walked in, answered my questions patiently, never once pushed, and yes, made me feel like a VIP. 👉 To win in a crowded marketplace, you don’t have to go toe to toe with your competitors. Play to your strengths. That’s how you stand out. Now, excuse me while I check if my photo made it onto their socials.

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Be tomorrow’s leader

With all your huge successes, what motivated you to enrol in an educational enrichment programme recently at Stanford? That was the question I asked Cynthia Zhang, founder of FutureX and early investor in ByteDance, during a panel at ISES SEA 2024 (International Semiconductor Executive Summit South East Asia). This was my second time attending ISES SEA, the flagship event by International Semiconductor Industry Group (ISIG). The sessions were packed with high-level insights. But what truly surprised me was realising that I could actually follow what the speakers were saying. After months of immersing myself in the semiconductor world, things were finally clicking. Little did I know I’d be facing my first acid test. During the morning break, ISES SEA GM Ellen Wendelin Loh and emcee for the day threw the audience a challenge. “Now I want you to go round the room and get at least 5 business cards.” Gulp! Then I thought of a fellow introvert who shared her technique: “I just pretend I’m my friend Elsa who is a supernetworker, and treating it like a performance makes the process less intimidating.” I applied her trick. And by Day 2, I had gotten the MOST business cards ever in an industry event. I felt so happy that I joked to some new friends, “Who knows, I might even be brave enough to ask a question at my next semicon event!” That moment came sooner than expected. When Cynthia Z. went on stage for a panel discussion “Investing for Tomorrow: Funding the next wave of semiconductor growth”, my first thought was “Who is this picture of grace & where did she get that double-breasted forest green dress?!” Seconds into her speech, I was frantically Googling Cynthia Zhang and discovered she was founder of FutureX, an investor in ByteDance, the internet company that owns Tiktok! Holy crap! Instinctively, I knew that this was The Moment to ask a question or I’d never forgive myself for letting the opportunity slip. When ISIG founder and moderator Salah Nasri opened Q & A to the floor, my hand shot up. Heart racing, I told myself, “Just be your curious sincere natural self.” I turned to face the audience and introduced myself. “Hi, I’m a former journalist trying not to feel too small in this room of subject experts.” Some people smiled. That calmed me down. I began, “Cynthia, As someone who writes human interest stories, my question for you is a little personal. With all your huge successes, what motivated you to enrol in an educational enrichment programme recently at Stanford?” She gave me a long well-considered answer which I’ll summarise in two impactful words: she wants to be “tomorrow’s leader.” Wow. What a star. Her answer reaffirmed a belief I’ve long held: the best leaders never stop learning. Thank you Salah, Ellen and the ISIG team for creating a space where learning feels electric. Original post

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Do you feel guilty using AI?

Do you feel guilty using AI? Some weeks back, I asked AI to generate a profile picture for my cooking channel. Chat Gpt generated the image based on this prompt: “Using this photo of me, can you help me create a profile photo for Instagram and YouTube along the lines of “Genie in a Kitchen” – I.e. use my real head and replace my body with a genie in the bottle kind of concept? I am holding a kitchen knife (to show that this is a cooking channel).” Shortly after I uploaded the image, a writer friend warned me it might spark backlash. Her friends pointed out it looked like stolen Studio Ghibli art and I would risk getting hate comments or lose subscribers. I told her the truth. Yes, I DID create it using AI, channelling Ghibli’s whimsical style. After my chat with my writer friend, the moral dilemma nagged at me. Should I reject AI, or harness its potential without guilt? As a writer, I admit I initially resented tools like ChatGPT for threatening my livelihood. But as someone who has always sucked at art, AI was liberating. It actualised my imagination with professional-grade execution in just a few minutes! After 3 days, I changed the profile pic to my real photo. AI can mimic style, but not soul. My followers connected with me – the human cook, not the fantasy genie. As my friend said: “We like the real you … Not the cartoon one.” Innovation has always disrupted art. From photography to digital brushes. You can’t stop the AI juggernaut. Like it or not, AI is penetrating every aspect of life. Every creator must choose to fear the wave, or ride it. I stand by my belief that AI is transformative. So yes, we should AI. But never at the cost of who we really are.

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What’s the current version of yourself?

If we’ve crossed paths at any point in the last two decades, you’ve probably met at least one version of me. When I was still in the corporate world, a colleague called me a hippie because I loved quirky colourful clothes. I constantly wondered: Was I the problem? Or was the system just never built for creative minds like mine? When I left to freelance seven years later, I thought: Finally! I can be fully myself. That was Alex V1. Alex V2 came along just 8 years ago. I thought I needed an “upgrade”. As somebody’s life partner, in-law, and caregiver, I tried very hard to fit the “responsible adult” mould. I tried so hard that at some point, I lost sight of who I truly was. And paid the price of pretending to be someone I am not (I’ve written about anxiety and depression in other posts). Which brings me to Alex V3. The one I’m building now. These days – I wear what I want to meetings, even the colourful stuff. Because being “professional” doesn’t require erasing your creativity. – I say “no” respectfully and kindly, instead of saying yes to please others. Because being “respectful” doesn’t mean silencing your truth. – I try to be more open in voicing my thoughts even when they are not popular opinion. Because authenticity should be celebrated, not suppressed. If you’re reading this while twisting yourself out of shape to fit in, stop. The right people will adjust, accept, and love the real you. When did you realize you were trying to shrink yourself—and what helped you stop?

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Does your Linkedin profile need to be perfect before launching?

Does your LinkedIn profile need to be perfect before you start engaging? Take it from someone who has changed her Linkedin profile 289780 times. NO. My last tagline was “Change the world, one story at a time”. I loved it. After all, it’s authentic and reflects what I want to do. 𝖠̲𝗇̲𝖽̲ ̲𝗍̲𝗁̲𝖺̲𝗍̲ ̲𝗐̲𝖺̲𝗌̲ ̲𝗍̲𝗁̲𝖾̲ ̲𝗍̲𝗋̲𝗈̲𝗎̲𝖻̲𝗅̲𝖾̲ ̲𝗐̲𝗂̲𝗍̲𝗁̲ ̲𝗆̲𝗒̲ ̲𝗍̲𝖺̲𝗀̲𝗅̲𝗂̲𝗇̲𝖾̲ It was what *I* wanted. 𝘕𝘰𝘵 𝘸𝘩𝘢𝘵 𝘮𝘺 𝘱𝘰𝘵𝘦𝘯𝘵𝘪𝘢𝘭 𝘤𝘭𝘪𝘦𝘯𝘵𝘴 𝘸𝘢𝘯𝘵𝘦𝘥. Still, I was very attached to it and refused to change it. Until Linette Heng triggered me. On one of her trips to Penang, we were hanging out for ice-cream when I finally plucked up the courage to ask her. “𝗪𝗵𝗮𝘁 𝗰𝗮𝗻 𝗜 𝗱𝗼 𝘁𝗼 𝗯𝗼𝗼𝘀𝘁 𝗺𝘆 𝗟𝗶𝗻𝗸𝗲𝗱𝗶𝗻 𝗳𝗼𝗹𝗹𝗼𝘄𝗲𝗿𝘀? 𝗜𝘁’𝘀 𝗯𝗲𝗲𝗻 𝘀𝘁𝗮𝗴𝗻𝗮𝘁𝗶𝗻𝗴 𝗳𝗼𝗿 𝗮 𝘆𝗲𝗮𝗿?” She was kind, but she didn’t mince her words. It took only 5 minutes for me to get the message. (She’s just that sharp as a people reader. Hire her as a life coach, folks. Although I can only afford home-cooked meals for now). In a nutshell, she told me to see how other Linkedinfluencers did it. My ego took a bit of a knock. After all, I’m supposed to be a writer. But I really wanted to improve, so I swallowed my pride and spent the evening stalking other Linkedinfluencers. It was eye-opening. The answer came to me in the shower. “𝗥𝗮𝘄 𝘀𝘁𝗼𝗿𝗶𝗲𝘀 𝗮𝗯𝗼𝘂𝘁 𝘀𝘁𝗮𝘆𝗶𝗻𝗴 𝗵𝘂𝗺𝗮𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗮𝗴𝗲 𝗼𝗳 𝗔𝗜.” Did it work? Well, in the last one month, I’ve gained more connections than the last two years combined. And even received some direct compliments about my new tagline. Oh and one other tip from Linette? Change my photo. I did, from one with eyes looking down, to one where I smile directly into the camera. So that I look less fierce and more approachable lah. So, back to my question: should you show up on Linkedin when your profile isn’t perfect? Absolutely. Go ahead and “beautify” your Linkedin profile a little if it’s too raw. But don’t take too long and overthink. Because perfectionism doesn’t deliver results. Progress does.

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You don’t need to be an engineer or writer to leverage AI

The person who taught me to optimise AI was not an engineer or writer. 6 months ago, I stared at ChatGPT like a threat. After all, it could: * Write like a mid-level copywriter. * Do it 10x faster. * Never complain. For someone who had left corporate life to pursue writing, the advent of AI wasn’t just disruption. It was an identity crisis. What use am I in this world if my hard-earned skills become obsolete? But the world doesn’t stop for existential threats. So I did the only thing I could: I adapted. I went on Youtube, learned about AI and explored new tools. I had no idea if I’d catch up in time, but I knew doing nothing would be worse. 3 months later, I started using AI in unexpected ways. * When grief couldn’t wait: when I was asked to write a eulogy in under an hour, I panicked at the tight deadline. From my notes, AI helped me refine my final draft, but the family’s gratitude reminded me that the most impactful words come from a human, not a machine. * I can now draft copy for any format in half the time (or less) with AI doing the initial plan and research. But the strategy comes from human intuition. * For workshops and presentations, I generate slides using AI, but the real value comes from empathy – understanding the human pain points. Then there’s my friend Desonny Tuzan of Charlie’s Cafe in Taman Desa. When I first told him about AI, he hesitated. “Isn’t that for writers or engineers?” But he tried anyway. What happened next shocked me. With zero technical background, Sonny used his creativity and empathy to use AI to design marketing collaterals for his cafe. Two weeks later, he was teaching ME AI tricks! (Thanks Sonny!) Here’s what Sonny and I discovered: 💡AI mirrors our humanity. 💡It generates ideas, but can’t know which ones will resonate. 💡The magic happens at the intersection. When curious minds ask “What if we tried …?” instead of “What will we lose?” Your job title doesn’t matter. Writer, engineer, or entrepreneur. Your greatest asset isn’t your skill set – it’s your curiosity. So stay hungry. Keep asking questions. The future belongs to those who never stop learning.

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